Frequently Asked Questions

Health & Nutrition

Which medical guidelines does MDMeals align with to ensure its meals meet the recommended dietary nutritional standards for each specific medical condition?

MDMeals curates its menu options to meet the dietary nutritional guidelines recommended by the following medical associations, institutions and resources:

Diabetes:

  • American Diabetes Association - Nutrition Therapy for Adults with Diabetes
  • Academy of Dietetics and Nutrition - Nutrition Care Manual

Weight Loss:

  • International Society of Sports Nutrition
  • Academy of Nutrition and Dietetics - Evidence Analysis Library

Cardiovascular Disease/Hypertension:

  • American Heart Association
  • National Heart Lung Blood Institute
  • Dietary Guidelines for Americans 2020-2025

Healthy:

  • Dietary Guidelines for Americans 2020-2025

Renal:

  • Kidney Disease Outcomes Quality Initiative
  • Kidney Disease Improving Global Outcomes

Gout:

  • UptoDate
  • Academy of Nutrition and Dietetics
How can I eat a more nutritious diet?

For healthy adults, eating a variety of food rich in fruits and vegetables and high in fiber with calories that match their needs and limiting saturated fat, sugar, and salt will be the general rule. Evidence suggested that dietary patterns in adults that involved higher consumption of vegetables, fruits, legumes, nuts, whole grains, unsaturated vegetable oils, fish, and lean meat or poultry were associated with a decreased risk of all-cause mortality.

For people with chronic medical conditions, the right approach is to follow the recommendations of their physician and dietitian. MDMeals will help you follow these recommendations by preparing meals that match your medical condition and delivering them directly to you.

What role does my diet play in developing cardiovascular disease and heart disease?

Cardiovascular disease remains the leading cause of death in most developed countries, and it includes four components:

  • Coronary artery disease can present as myocardial infarction or angina.
  • Cerebrovascular disease can present as a stroke.
  • Peripheral artery disease can present as intermittent claudication.
  • Aortic atherosclerosis and thoracic or abdominal aortic aneurysm.

Besides genetic causes, high cholesterol, diabetes, hypertension, obesity, and smoking are the most critical risk factors for developing cardiovascular disease. A healthy diet can decrease your risk of developing cardiovascular disease by preventing or modifying most of these risk factors. Besides weight control, exercise, and smoking cessation, a healthy diet is an essential tool to modify these risk factors, which can also help control the disease process and decrease the risk of complications.

What role does my diet play in developing diabetes?

While genetics play a role in diabetes, environmental and behavioral factors can significantly impact its development and management. Maintaining a healthy diet, increasing physical activity, managing weight, and making lifestyle changes can help reduce the incidence of diabetes, delay its onset, improve glycemic control, and minimize complications associated with the condition. These measures can positively influence the course of diabetes and contribute to a better overall health outcome.

What role does my diet play in developing high blood pressure?

Dietary intakes high in salt can increase your risk of developing high blood pressure. They can worsen it with other causes like genetic and hereditary causes. Secondary causes like obesity, sedentary activity, excessive alcohol consumption, and kidney diseases can also worsen blood pressure with high salt intake. On the other hand, a healthy dietary pattern like the Dietary Approach to Stop Hypertension (DASH) that limits salt and encourages fruits and vegetables can reverse high blood pressure, especially when combined with weight control, exercise, and smoking cessation.

What role does my diet play in developing high cholesterol?

A diet that is high in saturated fat can lead to hyperlipidemia, which is characterized by high cholesterol and triglyceride levels. This condition can also be aggravated in people with genetic or hereditary causes of high cholesterol, as well as those experiencing secondary health issues such as diabetes and obesity. However, adopting a dietary pattern that reduces saturated fat and increases soluble fiber, plant sterols, and stanols can help reverse high cholesterol, and to a greater degree when combined with weight control and exercise. In cases of high cholesterol caused by secondary factors, such a dietary pattern can improve cholesterol levels.

Why did you start MD Meals?

As physicians and dietitians, we witness countless cases of hospital admissions due to poor diet. We also notice how chronic medical conditions like diabetes and high blood pressure progress to life-threatening complications due to poor adherence to appropriate diet and disease control. We realized that consuming healthy meals that fit your medical condition is not easily accessible for many people. MDMeals is here to fill this gap, provide meals tailored to your medical conditions, and place them right at your fingertips.

Are diseases like heart disease, diabetes, high blood pressure, high cholesterol, etc, reversible?

Some of these diseases can be prevented by an appropriate dietary pattern, exercise, and healthy lifestyle, and in the early stages of these illnesses, some can be reversible. In advanced conditions and strong genetic predisposition, a healthy diet, exercise, and sometimes medications can control these conditions and decrease the risk of complications, but it would be hard to completely reverse them.

Why should I be worried about my cholesterol levels?

Understanding the different types of cholesterol is crucial. High blood cholesterol, particularly LDL, can significantly increase your risk of heart disease, stroke, and other health issues. On the other hand, HDL can lower these risks. Triglyceride, while not cholesterol, is another type of fat that can also increase your risks.

There are many ways to improve your cholesterol, triglyceride levels, and health. These are primarily through appropriate diet, exercise, and sometimes medications if recommended by your physician. Improving and treating other risk factors like diabetes, high blood pressure, overweight, and smoking can also significantly enhance your risks and have a great impact on your health.

Diabetes - MD Meals and the ABCs of Diabetes

What are the ABCs of Diabetes?

Managing these three areas can help lower the risk of heart attack, stroke, and the progression of diabetes complications.

A is A1C. This measure extrapolates average blood sugar expressed as a percentage. This evaluation is generally measured every three months; targets are typically less than 7%.

B is blood pressure; the higher this is, the harder the heart has to work. High blood pressure and diabetes are the leading causes of kidney disease.

C is cholesterol, the amount of lipids in the blood. Commonly measured forms are Total Cholesterol, HDL, LDL, and Triglycerides.

The MD MEALS diabetes meal standards were designed with the ABCs in mind.

A1C—The most abundant evidence for improved glycemia and A1C reductions comes from dietary patterns that reduce carbohydrate intake and provide adequate fiber.

Blood pressure - Reduced sodium and adequate potassium-rich foods can support blood pressure reductions.

Cholesterol - Diets low in saturated fat, adequate soluble fiber, plant sterols, and omega-3 fatty acids all have strong evidence to support improved cholesterol levels.

References:

Nutrition Therapy for Adults With Diabetes or Prediabetes: A Consensus Report Control the ABCs of Diabetes (NHLBI)
What is the best diet to follow?

There is no one-size-fits-all dietary pattern that will be appropriate, best or works for everyone. The key is selecting a dietary pattern that aligns with the outcome you want to achieve while considering any co-existing health conditions. This is where talking with a Registered Dietitian can help provide guidance on what to consider.

You may be looking to improve body composition, improve performance, reduce the risk for cardiovascular disease or diabetes, or manage a current condition like gout. All diets differ in how much protein, carbohydrates, and fat they contain, as well as specific recommended foods.

Without a personalized recommendation from a dietitian, the diabetes plate method can be a great option that works for many. It promotes fullness and satiety and makes it easier to manage weight by emphasizing fiber, lean proteins, and vegetables.

The American Diabetes Association recommends starting with a plate about 9 inches across. First, fill half your plate with nonstarchy vegetables, one-quarter with lean protein foods, and the remaining quarter with carbohydrates.

At MD Meals, we use the ADA consensus statement on nutrition therapy for adults and diabetes to translate the standards more accurately to complete nutrient analysis for our various diabetes-friendly meals. Without nutrient analysis software, the simple plate method will provide an accessible template for general health needs.

References:

What is the Diabetes Plate Method?

ADA consensus - nutrition therapy for adults with diabetes
How much should I eat if I want to lose weight?

Caloric intake for weight loss depends on various factors; as you may have expected, this should be individualized. Indirect calorimetry is preferred to calculate a baseline metabolic rate, but these are not commonplace. Using the Mifflin-St. Jeor equation is the preferred formula for calculating a starting caloric target. This is multiplied by an energy factor. Typically 1.3. According to an evidence analysis review by the Academy of Nutrition and Dietetics, this formula is more accurate at predicting resting metabolic rates in overweight or obese adults. The caloric deficit needed varies but subtracting 500 calories from the result is a good place to start.

As an alternative, the NIDDKD has a bodyweight planner (niddk.nih.gov/bwp) that can be used to calculate estimated starting energy needs.

The caloric intake average and change in weight should be evaluated each week. Greater initial weight loss in the first 1-2 months strongly predicts later total weight loss.

References:

Jena Shaw Tronieri, PhD, Thomas A Wadden, PhD, Ariana M Chao, PhD, CRNP, Rebecca L Pearl, PhD, Naji Alamuddin, MD, Robert I Berkowitz, MD, Early Weight Loss in Behavioral Treatment Predicts Later Rate of Weight Loss and Response to Pharmacotherapy, Annals of Behavioral Medicine, Volume 53, Issue 3, March 2019, Pages 290–295, https://doi.org/10.1093/abm/kay036

Hall KD. What is the required energy deficit per unit weight loss? Int J Obes (Lond). 2008 Mar;32(3):573-6. doi: 10.1038/sj.ijo.0803720. Epub 2007 Sep 11. PMID: 17848938; PMCID: PMC2376744.

Role of Physical Activity for Weight Loss and Weight Maintenance (NIH)

Should I avoid carbs?

When deciding how much and what sources of carbohydrates to consume, there are a few things to consider. Carbohydrates include fiber, complex carbohydrates, and sugars. Carbohydrates are found in fruits, vegetables, legumes, grains, and dairy. These foods also contain important vitamins and minerals that are difficult to get from the remaining food groups adequately. The first question I ask when someone wants to make a specific significant change to their diet is what outcome they hope to achieve. Second, what foods would be cut from the diet, and what would be added to fill the void? This aids in appropriately assessing how the overall quality of the diet will be impacted, what nutrients may be inadequate or excessive, and, importantly, if the intervention is likely to be sustainable, assuming the change would contribute to progress toward the desired outcome.

Nutrition Therapy for Adults With Diabetes or Prediabetes: A Consensus Report cites that there is no ideal percentage of calories from carbohydrates, protein, and fat for all people. This should be individualized based on current eating patterns, preferences, and metabolic goals. Reducing total carbohydrate intake while achieving adequate fiber is associated with a reduced A1C. However, high fiber dietary intake >50g/day is only associated with a modest reduction in A1c of 0.2-0.3%. The report summarizes by stating, "Carbohydrate intake should emphasize nutrient-dense carbohydrate sources that are high in fiber and minimally processed. Eating plans should emphasize nonstarchy vegetables, fruits, legumes, whole grains, and dairy products, with minimal added sugars."

References:

Nuha A. ElSayed, Grazia Aleppo, Vanita R. Aroda, Raveendhara R. Bannuru, Florence M. Brown, Dennis Bruemmer, Billy S. Collins, Marisa E. Hilliard, Diana Isaacs, Eric L. Johnson, Scott Kahan, Kamlesh Khunti, Jose Leon, Sarah K. Lyons, Mary Lou Perry, Priya Prahalad, Richard E. Pratley, Jane Jeffrie Seley, Robert C. Stanton, Deborah Young-Hyman, Robert A. Gabbay; on behalf of the American Diabetes Association, 5. Facilitating Positive Health Behaviors and Well-being to Improve Health Outcomes: Standards of Care in Diabetes—2023. Diabetes Care 1 January 2023; 46 (Supplement_1): S68–S96. https://doi.org/10.2337/dc23-S005

Should gluten be avoided?

Gluten is a protein found in the endosperm of wheat, barley, and rye. Celiac is the primary diagnostic reason to remove gluten from the diet. Wheat allergy, non-celiac gluten sensitivity (NCGS), and fructan eliminations as part of a FODMAP elimination for irritable bowel diseases also limit gluten-containing foods but are not mutually exclusive to gluten.

Gluten-containing foods contain fermentable carbohydrates, but other non-gluten-containing foods also contain fructans, like onions and garlic. In a placebo-controlled crossover re-challenge study, gastrointestinal symptoms improved during reduced FODMAP intake, and worsening symptoms with the administration of gluten protein were only observed in 8% of the subjects, but after a reduced FODMAP intake, they found no evidence of worsening symptoms from gluten alone. In another study, patients with self-reported NCGS GI were given bars with hidden gluten, fructan, or a placebo.

There was no difference between the placebo and the gluten group, but GI symptoms measured on the Gastrointestinal Symptom Rating Scale Irritable Bowel Syndrome ( GSRS-IBS) were highest with fructan consumption.

From a weight management perspective, initially, this may result in a weight reduction due to decreased calorie consumption. Many high-caloric-density foods in our environment primarily provide fat calories and gluten-containing foods. Cake, cookies, crackers, pasta, sandwiches, and pizza are all common examples, but over time, one may find replacement items that are similar in caloric density driving calorie intake back up.

In summary, it appears for those who do not have celiac or a wheat allergy that limiting fructan-containing foods may yield better improvements in GI symptoms even with those who have self-diagnosed non-celiac gluten sensitivity.

References:

Barbaro MR, Cremon C, Stanghellini V, Barbara G. Recent advances in understanding non-celiac gluten sensitivity. F1000Res. 2018 Oct 11;7:F1000 Faculty Rev-1631. doi: 10.12688/f1000research.15849.1. PMID: 30363819; PMCID: PMC6182669.

Skodje GI, Sarna VK, Minelle IH, Rolfsen KL, Muir JG, Gibson PR, Veierød MB, Henriksen C, Lundin KEA. Fructan, Rather Than Gluten, Induces Symptoms in Patients With Self-Reported Non-Celiac Gluten Sensitivity. Gastroenterology. 2018 Feb;154(3):529-539.e2. doi: 10.1053/j.gastro.2017.10.040. Epub 2017 Nov 2. PMID: 29102613.

Biesiekierski JR, Peters SL, Newnham ED, Rosella O, Muir JG, Gibson PR. No effects of gluten in patients with self-reported non-celiac gluten sensitivity after dietary reduction of fermentable, poorly absorbed, short-chain carbohydrates. Gastroenterology. 2013 Aug;145(2):320-8.e1-3. doi: 10.1053/j.gastro.2013.04.051. Epub 2013 May 4. PMID: 23648697.

Ordering & Delivery

Can I order fewer meals?

The minimum order quantity is one meal plan, which typically consists of 18 or 20 meals. This quantity ensures the lowest delivery cost and allows us to offer the best price per cooked food ounce in the industry.

Where Are Your Deliveries Made?

We are delivering in these following Western States: California, Nevada, Arizona, New Mexico, Colorado, Utah, Oregon, Washington, Idaho, Montana, Wyoming, South Dakota, North Dakota, Nebraska, and Oklahoma.

How much time until my order arrives?

For both current and new customers, delivery typically takes 1-3 business days based on your address's time zone:
US Pacific: Orders ship Monday-Thursday, with delivery on Tuesday-Friday.
US Mountain and Central: Orders ship Monday-Tuesday, arriving Wednesday-Saturday.

How much is shipping?

The shipping cost for your order will vary based on your location for delivery. In certain states, shipping for your order of 20 meals is free of charge. For all other states, you can determine your shipping cost by entering your address during checkout, where you'll find the "Delivery Charge" listed under your order review.

What happens if I'm away when my food arrives?

We recommend refrigerating or freezing your meals upon arrival whenever possible. Nevertheless, your order will be packed with sufficient coolant and insulation to maintain freshness if left on your doorstep until the end of the day. MDMeals utilizes weather-monitoring technology to track outdoor temperatures, adjusting coolant quantities accordingly to ensure your meals consistently arrive in prime condition.

Is it possible to have the food delivered to my workplace?

Certainly. You're welcome to use a commercial address for your order's delivery. Please ensure to include the relevant office or suite number if applicable. However, please note that your order might be delivered after 5 pm, which could affect delivery to commercial addresses. It's advised to use your discretion when selecting the shipping address.
If you haven't received an email containing your tracking information, please visit your customer dashboard by logging in to your MDMeals account and accessing the 'My Orders' tab. Once your order is prepared for shipping, the tracking details will be generated and displayed alongside the specific order. Additionally, please check your spam or junk email folder, and consider adding '[email protected]' to your email whitelist to ensure reliable receipt of our correspondence.

Is it possible for me to choose a specific delivery day?

If you need your order delivered on a particular day, kindly inform us by providing your preferred delivery details in the 'Delivery Instructions' section on the checkout page when placing your order. If you wish to request a specific delivery day for an existing order, please email our team at [email protected], including your order details and specific request. We will do our best to accommodate your delivery preferences.

Packaging

How are the meal boxes packaged?

Your meals are carefully packed in a corrugated cardboard box with thermal lining and cardboard partitions. To maintain freshness, gel packs and/or dry ice are included in your order to keep the meals cool during transit.

How are my individual meals packaged? Your pre-cooked and pre-portioned meals are individually vacuum-sealed in recyclable plastic trays, which are moisture-resistant, oven, and microwave-safe. Vacuum sealing locks in juices and moisture, ensuring maximum freshness.

Will the packaging fit in my fridge?

Our meal trays are designed to optimize your refrigerator and freezer space. They are stackable and measure 6.5" wide × 8" long × 1.3" deep. A full order of 20 meals roughly equals the size of 2 full grocery bags. The box and corrugated partitions are recyclable with cardboard.

The thermal liner used to maintain optimal meal temperature can be reused through our Recapture and Reuse Return Label Program. This method is more sustainable than recycling, as it eliminates the need for cleaning, melting, and restructuring. Reusing goods reduces energy consumption, costs, and materials, making it an impressively sustainable choice. Cool, isn't it?

Storage and Heating

How should I store my meals?

Your meals can be stored in either the refrigerator or the freezer. Each meal is labeled with a best-by-date. Typically, meals intended for consumption within four (4) days can be refrigerated. You can extend the shelf life by freezing meals for up to 6 weeks.

How long do MDMeals meals remain fresh?

MDMeals meals can be stored in the freezer for a few weeks or in the refrigerator for a few days. Each meal is labeled with a specific best-by date and storage instructions.

How do I heat my meals?

Simply puncture the protective film and microwave your meal for 3-5 minutes, stirring intermittently until warm. Alternatively, you can heat your meal in the oven after removing the protective film. The meal trays are oven-safe for up to 30 minutes at 300 degrees.

Ingredients

What ingredients do you use?

We source top-quality ingredients from around the world, as certain ingredients are not available year-round in the United States. Our aim is to provide you with the highest quality meals, so we procure the best ingredients globally. During the seasons when ingredients are in abundance locally, we utilize refrigerated trucks for sourcing. For more details about the specific ingredients used in our meals, please refer to our ingredients page.

How many servings are in each meal?

The portion size of each meal is indicated by its cooked food weight on the respective nutrition facts. Your serving size is determined by your individual caloric requirements.

Does the menu change?

Our menu adapts to the seasons, incorporating ingredients that are in season. However, we maintain our customer favorites throughout the year, with some seasonal variations. Additionally, we regularly introduce new meal options every quarter to ensure our returning customers have a diverse menu to enjoy over time.

Accounts & Payments

How do I get an account login?

Once your first order is placed, you will be emailed login instructions for your account. If you did not receive an email, please check your junk or spam folder. Additionally, please white-list the email '[email protected]' to ensure proper email correspondence from us.

Why should I use my account?

Your account shows your current and past orders with available tracking information. It also allows you to change the meal selection for your next order, update your address, payment method, and much more.

What types of payment do you accept?

We accept Visa, Master Card, and Discover. If you have an international credit card you can contact customer service to receive a PayPal invoice.

Are my meals taxable?

No. In most cases, you do not pay additional taxes on your purchase.

How are payments processed?

All your payments are processed through Authorize.net.